Effective Date: October 11, 2025

 

1. Introduction

 

Welcome to The Story Vault, LLC (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thestoryvault.net (the “Site”) and use our related services, memberships, or communications (collectively, the “Services”).

 

By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site immediately.

 

2. Information We Collect

 

We collect the following categories of information:

 

• Personal Information: Name, email address, phone number, mailing address, payment details, and photos (if voluntarily provided for membership purposes).

• Account Information: Usernames, passwords, and any content or preferences saved in your member account.

• Automatically Collected Data: Device information (such as device name and location), IP address, browser type, operating system, and usage data collected through cookies and analytics tools.

• Minor Data: We may collect limited technical information (device name, location) from minors who access our website. Personal data such as names, emails, or payment information are only collected if voluntarily provided.

 

3. How We Collect Information

 

We collect information through:

• Website forms and email sign-ups

• Membership and account creation

• Payment processing systems

• Cookies and analytics tools

• Email communications and customer support interactions

 

4. How We Use Your Information

 

We use your data to:

• Deliver and manage our services and memberships

• Process payments and orders

• Send newsletters, updates, and promotional materials (where permitted)

• Communicate with you about your account or services

• Improve website performance and user experience

• Comply with legal obligations

• We do not sell or rent your personal data to any third parties.

 

5. Sharing of Information

 

We share data only when necessary to provide our services, including with:

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• Wix (website hosting and membership management)

• Square and PayPal (payment processing)

• Google Analytics (analytics and site performance tracking)

• All third-party providers process data in accordance with their own privacy policies and applicable law.

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6. Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking tools to enhance functionality, analyze traffic, and improve performance. Cookies may collect anonymized data about browsing behavior. You can manage or disable cookies in your browser settings, but doing so may affect certain website features.

 

7. Email Marketing

 

If you subscribe to our newsletters or updates, we may send you occasional promotional or informational emails. You may unsubscribe at any time by clicking “Unsubscribe” in the email or contacting us at privacy@thestoryvault.net.

 

8. Embedded Content

 

Our Site may include embedded content (e.g., videos, images, or posts from other websites). Embedded content behaves as if you visited the external website directly and may collect data as described in their respective privacy policies.

 

9. Data Retention

 

We retain personal data for as long as necessary to provide services, fulfill legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

 

10. Data Security

 

We implement appropriate security measures to protect your data, including password protection, encryption where applicable, and restricted internal access. However, please note that no electronic transmission or storage system is completely secure.

 

11. Rights of Users

 

If You Are in the European Union (EU), EEA, or UK:

 

You have the right to:

 

• Access the personal data we hold about you

• Request correction or deletion of your information

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

• To exercise these rights, contact privacy@thestoryvault.net.

 

If You Are a California Resident (CCPA):

 

You have the right to:

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• Know what categories of data we collect

• Request deletion of your personal information

• Access your personal data

• We do not sell personal information as defined under the California Consumer Privacy Act (CCPA).

 

12. Data from Minors

 

We do not knowingly solicit or collect personal data from minors without parental consent. Limited technical data (such as device location or name) may be automatically collected. If we learn that we have collected personal data from a minor without consent, we will delete it promptly.

 

13. International Transfers

 

If you access our Site from outside the United States, please note that your data may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.

 

14. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website signifies your acceptance of the revised policy.

 

15. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: privacy@thestoryvault.net

 

📍 The Story Vault, LLC – California, United States

 

Last Updated: October 11, 2025